If you receive the following error it is likely that your anti-virus / anti-malware software believes Pentagon Mail is a potential threat. 


Error dialogue shows:


Pentagon.Mail.Data


Unable to Log Exception


Unable to find an entry point named 'sqlite3_open_interop' in DLL 'SQLite.Interop.dll'. 



Resolution: Most security systems are aware that Pentagon Mail is not a threat but those that look for patterns of behaviour can regard it's connection to Outlook and the background indexing as suspicious, so if you encounter an error like this you will need to ask your IT experts to white-list our software.


Let them know that there are three background processes:


Excitech.Mail.BackgroundFiler.exe

Excitech.Mail.Launcher.exe

Excitech.Mail.Indexer.exe


Also tell them that there is an Outlook Add-in namedPentagon  Outlook Addin