You can easily add File System locations via the right-click menu in Windows File Explorer.




Each location consists of three pieces of information:


  1. The Path, which is the directory / location you're wanting to have your emails stored.
  2. The Group, which will be one of the File System Groups you have previously created
  3. The Name, this is how it will appear in the filing list presented in Outlook



NOTE: If the location is in a cloud service folder such as Onedrive, Google drive, Box, Dropbox, BIM 360, etc., you can use environment variables to path to the user's own service folders. Take a look at Using environment variables in paths for details



TIP: You may find that the final part of the path does not contain the words you would like to use as the Name that will appear in Outlook. For example you may have a folder structure with all your customers and below each customer folder is a sub-folder into which you file your email e.g. P:\Customers\Williams & Jones\email

In this instance the Name will default to the last part of the path i.e. email

To change it to Williams & Jones, click the down arrow at the end of the Name field and select Williams & Jones from the list.

You can also type in a name